Refund policy

At MAARIF, every piece is crafted with care, intention, and soul. However, if something doesn’t feel right, we’re here to make it better.

Returns

We accept returns within 7 days of delivery on the following terms:

• The item must be unused, unwashed, and in its original condition with all tags intact.

• Sale or discounted items are not eligible for return unless they arrived damaged or incorrect.

• Returns are only accepted after approval via email or WhatsApp.
  Please contact us at [insert your email] or [insert WhatsApp number] with your order number and reason for return.

Customers are responsible for the return shipping cost, unless the item was incorrect or damaged.

Refunds

Once we receive and inspect your returned item, we will notify you via email or message.

• If approved, your refund will be processed as a store credit or original payment method (depending on your preference).

• Refunds may take 5–7 business days to reflect, depending on your bank/payment provider.

Exchanges

We currently do not offer direct exchanges. If you’d like a different size or product, please return the original item (as per the policy above) and place a new order.

Damaged or Wrong Items

If you received a damaged or incorrect product, we sincerely apologize. Please contact us within 48 hours of receiving the order, and we will prioritize resolving the issue.

Need Help?

For any return/refund-related queries, feel free to reach out:
Email: officialmaarifatelier@gmail.com
WhatsApp: +92 300 0622743 

Made in Pakistan. Made for You.
Thank you for being a part of MAARIF.